01
Information We May Collect
When you visit our website, communicate with us, or place an
order, we may receive information that you provide in connection
with your purchase or commissioned project.
Order and contact information may include:
- Your name and contact information.
- Billing and shipping information.
- Order details and selected products or services.
- Your scheduled portrait date.
- Communications you send to us regarding your order.
Project materials may include:
- Reference photographs.
- Additional photographs and images.
- Video clips.
- Audio and voice recordings.
- Written memories, stories, names, and dates.
- Music requests.
- Personal or family information.
- Other materials submitted for the commissioned project.
02
How We Use Your Information
Information and materials submitted to Chad Hawkins Tributes
may be used as reasonably necessary to provide the products and
services you request.
This may include using your information to:
- Process and manage your order.
- Create your commissioned portrait or artwork.
- Create an optional tribute video.
- Communicate with you about your order or project.
- Arrange payment, shipping, delivery, or order support.
- Address technical, customer-service, or legal issues.
- Comply with applicable legal and business requirements.
03
Submitted Photos, Videos, Audio and Memories
Our services depend on materials provided by our clients.
Submitted materials are treated as project inputs for the
creation of custom artwork, tribute videos, and related
tribute products.
In connection with creating and delivering your project,
Chad Hawkins Tributes may copy, edit, crop, enhance, arrange,
reproduce, reference, interpret, or otherwise use submitted
materials as reasonably necessary to complete the commissioned
work.
Not every submitted item is necessarily used in the completed
project. Creative selection, editing, sequencing, cropping,
composition, and presentation may be determined as part of the
artistic process.
Any separate permission relating to public display,
promotional use, website publication, or social-media use of
completed work should be governed by the applicable
authorization or Terms & Conditions accepted by the client.
04
Your Responsibility for Submitted Materials
You are responsible for ensuring that you own, control, or
have obtained the rights and permissions necessary to provide
any photographs, videos, audio recordings, voice recordings,
written materials, names, images, likenesses, or other content
that you submit to Chad Hawkins Tributes.
You should not submit materials that unlawfully infringe
another person's or organization's copyright, trademark,
privacy, publicity, contractual, or other legal rights.
05
Minors and Deceased Individuals
If submitted project materials contain a minor, the person
submitting those materials should be the minor's parent or
legal guardian, or should have appropriate permission from the
minor's parent or legal guardian.
If submitted materials involve a deceased individual, the
client is responsible for having the appropriate legal,
family, estate, or other authorization necessary to submit and
permit use of that individual's name, image, likeness, voice,
appearance, and personal materials for the commissioned
project.
06
Payment and Checkout Information
Purchases made through this website are completed using
Shopify's checkout and the payment methods made available
through the store.
Payment information may be processed by Shopify and applicable
payment providers. Chad Hawkins Tributes may receive the
transaction and order information needed to process and
fulfill your purchase, while payment providers handle payment
information in accordance with their own privacy and security
practices.
07
Service Providers
We may use third-party service providers when reasonably
necessary to operate the website and complete customer orders.
These providers may assist with functions such as website
hosting, ecommerce services, payment processing, file
uploading or storage, communications, shipping, delivery, and
technical support.
Information may be shared with these providers only to the
extent reasonably necessary for the service they perform or as
otherwise required by law.
08
Website and Technical Information
When you use the website, Shopify or other website technologies
may automatically process certain technical information,
including information relating to your device, browser,
connection, website activity, or similar technical data.
Cookies and similar technologies may also be used where
necessary for website functionality, checkout, security,
preferences, analytics, or other functionality enabled on the
store.
09
Retention of Information and Project Materials
We may retain order information, communications, and submitted
project materials for as long as reasonably necessary to
create and deliver the commissioned project, provide customer
support, maintain appropriate business records, resolve
disputes, or satisfy legal obligations.
Retention periods may differ depending on the type of
information and the purpose for which it was collected.
10
Protecting Your Information
We take reasonable steps intended to protect personal
information and sensitive project materials entrusted to us.
However, no website, electronic transmission, online storage
system, or digital service can guarantee absolute security.
Clients should avoid submitting unnecessary sensitive
information that is not relevant to the commissioned artwork
or tribute project.
11
Your Privacy Requests
You may contact Chad Hawkins Tributes with reasonable questions
regarding personal information associated with your order or
project.
Depending on applicable law and the circumstances of the
request, you may have rights relating to access, correction,
deletion, or other handling of certain personal information.
Some information may need to be retained where reasonably
necessary to complete an active order, maintain transaction
records, resolve disputes, protect legal rights, or comply
with applicable obligations.
12
Changes to This Privacy Policy
Chad Hawkins Tributes may update this Privacy Policy from time
to time to reflect changes to the website, services,
technology, business practices, or applicable requirements.
The effective date displayed at the top of this page should be
updated when material changes are made.
